Shipping policy

Shipping Policy – Timeless Bazaar

Last Updated: November 1, 2026

At Timeless Bazaar, we are committed to delivering your orders safely and on time. This Shipping Policy explains our order processing, shipping, and delivery procedures across Pakistan.

1. Shipping Locations

We currently offer delivery services across Pakistan, subject to courier service availability in your area.

Delivery availability may vary depending on your location and courier coverage.

2. Order Processing Time

  • Orders are generally processed within 1–2 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

  • Customers may receive an order confirmation through phone, SMS, WhatsApp, or email.

3. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days.

  • Other Cities and Areas: 2–5 business days.

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated to customers before order confirmation.

Any free shipping offers will be clearly mentioned on our website or promotional campaigns.

5. Payment Methods

We may offer the following payment methods:

  • Cash on Delivery (COD).

  • Other online payment methods, if available at checkout.

For COD orders, customers are required to pay the total order amount to the courier representative at the time of delivery.

6. Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp, or email, where available.

Customers can use the tracking number provided to check their shipment status through the relevant courier company's website.

7. Incorrect Address or Contact Information

Customers are responsible for providing accurate delivery information, including:

  • Full Name.

  • Complete Shipping Address.

  • Active Phone Number.

  • City and Postal Code, where applicable.

Timeless Bazaar will not be responsible for delivery issues caused by incorrect or incomplete information provided by customers.

8. Delayed or Lost Shipments

Although we work with reliable courier partners, occasional delivery delays may occur.

If your order is delayed or appears to be lost, please contact our customer support team. We will coordinate with the courier company to assist you.

9. Failed Delivery and Returned Orders

If a customer is unavailable at the delivery address, provides incorrect information, or refuses to accept an order, the courier company may return the shipment.

Customers are encouraged to keep their phone numbers active and respond to courier calls to avoid delivery issues.

10. Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 3 days of receiving your order.

Please provide your order number and clear photos or videos of the issue so our team can review your request.

Such cases will be handled according to our Return and Refund Policy.

11. Contact Information

For shipping and delivery-related questions, please contact us:

Store Name: Timeless Bazaar

Email: Timeslessbazaar4@gmail.com

Phone: +92 312 7044965

Country: Pakistan

Thank you for shopping with Timeless Bazaar. We appreciate your trust and look forward to serving you!